Privacy Policy

Grace Williams Creative Group
Effective Date: November 3, 2026
Website: www.gracewilliamscreative.com

1. Introduction

At Grace Williams Creative Group, we value your privacy and believe in being transparent about how we collect, use, and protect your personal information.

This Privacy Policy explains what information we may collect when you visit our website, contact us, request information, download resources, or engage with our services.

By providing information through our website, you acknowledge the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily

When you complete a contact form, request a consultation, download a resource, or communicate with us, we may collect:

Your name
Email address
Telephone number
Business or organization name
Information about your marketing needs
Any additional information you choose to share

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and device information
Pages visited and time spent on our website
Referring websites or search engines
General geographic information
Cookies and similar tracking information

This information helps us understand website performance and improve the visitor experience.

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

Responding to inquiries and consultation requests
Providing requested services and information
Delivering downloadable resources, including our Smart Marketing Checklist
Communicating with prospective and existing clients
Sending marketing updates or educational content when permitted
Improving our website and services
Measuring website traffic and marketing effectiveness
Maintaining website security and preventing misuse
Complying with applicable legal requirements

We strive to collect only information reasonably necessary for these purposes.

4. Email Communications

If you subscribe to our communications or request information, we may contact you regarding our services, educational resources, or relevant business updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages or contacting us directly.

Transactional communications, including responses to inquiries or messages concerning an existing business relationship, may continue when appropriate.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, measure performance, and understand visitor behavior.

These technologies may include:

Essential Cookies: Necessary for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our website.
Functional Cookies: Remember preferences and improve the browsing experience.
Marketing Cookies: May help measure advertising effectiveness and deliver relevant advertising.

Our website is hosted using Wix, which may process certain technical information as part of providing website services.

Additional analytics or advertising technologies may be used when enabled on our website.

You may manage cookies through your browser settings and, where available, through the cookie preference controls provided on our website.

Disabling certain cookies may affect website functionality.

6. Sharing Information With Third Parties

We may share personal information with trusted service providers when reasonably necessary to operate our business, including providers of:

Website hosting and maintenance
Email delivery and communications
Website analytics
Advertising and marketing technology
Business operations and client management

These providers may process information on our behalf or, in some circumstances, under their own privacy policies.

We may also disclose information when required by law, to protect our legal rights, or in connection with a legitimate business transaction.

Advertising technologies, if enabled, may involve disclosures of website activity to third-party advertising platforms. Certain disclosures may be considered targeted advertising or sharing under applicable privacy laws.

7. Client Information and Confidentiality

As a marketing and creative services agency, Grace Williams Creative Group may receive business information, marketing materials, customer information, or other data from clients in connection with contracted services.

We treat client-provided information with care and use it to perform authorized services, fulfill contractual obligations, and support the business relationship.

When we process personal information on behalf of a client, that processing may also be governed by the client's own privacy policies and our applicable service agreements.

8. Data Security and Retention

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, resolve disputes, or comply with legal obligations.

9. Your Privacy Rights and Choices

Depending on where you reside and applicable privacy laws, you may have the right to:

Request information about personal data we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of promotional email communications
Exercise applicable rights concerning certain advertising-related data uses

To submit a privacy-related request, please contact us using the information below.

We will review and respond to requests in accordance with applicable law. Certain information may need to be retained for legitimate business or legal purposes.

10. Third-Party Websites

Our website may contain links to external websites, social media platforms, or other third-party services.

Grace Williams Creative Group is not responsible for the privacy practices, security, or content of websites we do not operate.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

11. Children's Privacy

Our website and services are intended primarily for businesses, organizations, and adult users.

We do not knowingly solicit personal information from children under the age of 13.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technology, or applicable legal requirements.

Any updates will be posted on this page, along with a revised effective date.

We encourage visitors to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or wish to submit a privacy-related request, please contact:

Grace Williams Creative Group
Ithaca, New York
Email: allen@gracewilliamscreative.com
Phone: (607) 339-6609
Website: www.gracewilliamscreative.com

We welcome questions about our privacy practices and are committed to handling personal information responsibly.